Other Industries

1. Food Processing
2. Detroit Zoalogical Society
3. Oakland County Mi. Outdoor Wireless Mesh
4. Lansing Mi CATA Bus Transportation 
5. Physician Offices GloStream EMR

Executive Overview  

The INS Group performed an assessment/audit of The Detroit Zoological Society’s IT infrastructure from physical through application layer with three goals in mind: 

    · To further understand and quantify the DZS’s current level of technical infrastructure 

    · To recommend changes to improve the efficiency and effectiveness of IT services with 

      particular focus on optimizing onsite infrastructure and services already paid for.

    · To recommend changes to IT governance (planning, prioritization, assessment and 

      decision-making) to improve the DZS’s collective ability to manage its investment in 

      technology. 

The information presented in this report reveals what was found, its impact on DZS operations and our recommended remediation for improved service levels and employee productivity. Our report presents high-level areas of concern and/or modernization opportunities which include hardware and software that may have become obsolete or have exceeded important lifecycle milestones (end-of-sale, end of life, end of support, deployment inconsistencies and possible security vulnerabilities).

This report provides accurate analysis and guidance on standardization and future milestones which may impact hardware and software deployments. Specific information is also included for the areas outlined below:

Scope of the Assessment:

1. Network Electronics Configuration Management/Auditing (aka Block Pointing) 

2. DZS Data Backup Policy 

3. Capture IOS versions for network electronics 

4. Current Physical Network Architecture 

5. Server Network Settings 

6. Wide Area Network 

7. Security (Physical/Logical) & Logging 

8. Layer - 2 Topology 

9. Layer - 3 Topology - Core Routing 

10. IP Addressing scheme/design 

11. Network Latency Performance Measures 

12. MDF & IDF Location Review 

13. QoS settings, MCast Routing settings 

14. Performance stats - WAN overhead performance 

15. Logical Network Topology – HP Pro Curve Switches 

16. Review syslogs and SNMP traps, review current monitoring tool logs 

17. Access Control Policies 

18. Network Device Backup – Switches only 

19. Disaster Recovery 

20. DZS Closet Infrastructure Audit 

21. Physical Layer Recommendations 

22. Data Collection Summary 

23. Security & Regulatory Compliance Reporting 

      o Executive Vulnerability Report 

      o PCI Compliance Report 

      o Regulatory Compliance Report – ITIL 

24. Network Infrastructure Reporting 

      o Network Device Inventory Report 

      o Network Node & Interface Status 

25. Network Sonar Wizard 

26. Network Top 10 

27. Admin 2 Node Details 

28. Selected Node (172.16.10.227) 

29. Vital Stats (172.16.10.227) 

30. Network Latency & Packet Loss Alert Summary/Vital Stats 

31. Master Network Switch Port Mapping Inventory by location 

32. Additional Areas for Discussion 

33. Discovery/Inventory 

34. Performance\Utilization\Availability 

35. Capacity Planning 

36. EoL Review 

37. Configuration Backups 

38. Network Management 

39. Naming Convention 

40. Network Diagrams 

Project Summary

By request, The INS Group proposes the following project scope and pricing in pursuit of an Indefinite Quantity Indefinite Delivery contract for CATA’s Solicitation (listed above). It is understood that the Period of Performance for this project can be up to one year.  

This scope includes: all hardware, engineering services, project management, Owner reviews and installation labor listed herein. Project materials are covered by manufacturer’s initial warranty unless otherwise noted.

Project Deliverables

Contractor is responsible to deliver the following to the Project Manager:

    A. All software 

    B. Progress Reports

    C. Installation Documentation 

    D. Test Results 

    E. Certification for each cable installed. 

    F. Pre and post wireless survey using 802.11ac for voice grade wireless signal 

    G. Any drawings produced. 

    H. Training, documentation, installation, support, services, reports, test results, statements of    

         completion, statements of compliance, etc.

Project Location Information

Project pricing is limited to the services and location indicated in the RFP document. Additional services are available for an additional charge via project Task Orders, as indicated in the RFP.

Project Outline

Project Area 1 – Cabling (all as needed)

    · Furnish and Install Cat6 (Plenum/Non Plenum) Rated cable

    · Furnish, Install and terminate surface mount biscuits, faceplates, and Cat6 jacks

    · Furnish and Install Cat 6 patch cords

    · Provide cable supports (bridle rings, j-hooks) as required

    · Test all category 6 cables to industry standard

Project Area 2 - Fiber Installation

    · Furnish and Install OM3 fiber (single or multi-mode) 10 gig capable

    · Furnish and Install Innerduct, if needed

    · Furnish and Install fiber connectors, SC terminations

    · Furnish and Install Fiber Patch panels with coupler housings

    · Furnish and Install Fiber patch cables

    · Test all fiber with OTDR and Power Meter

    · Furnish and Install Supports for Fiber Installation

Project Area 4 Wireless AP Configuration

    · Configure (55) Aruba instant IAP-225-US wireless access points per customer requirements

    · Configure (12) Aruba IAP-275-US outdoor access points per customer requirements

    · Verify that the running Aruba OS is upgraded to 6.5x or later to be consistent across the entire

      infrastructure

    · Verify the configuration, IAP and radio inventory

Project Area 4 Wireless AP Installation

    · Mount (50) Aruba indoor and (10) outdoor access points per survey

        o The INS Group has been told that (5) indoor and (2) outdoor access points are to be configured

           as spares

    · Utilize mounting kits provided by CATA

    · Connect access points to provided cabling via surface mount biscuits and patch cords

    · Furnish and Install Cat6 patch panels

    · Furnish and Install supports

    · Test category 6A cables

    · Furnish and Install patch cables at each end

    · Owner to provide Gigabit PoE ports in MDF’s for new APs and power (as needed)

    · Uninstall and return to CATA all (12) access points currently in use

    · Configure and test the various required WLAN’s with their specific security settings

    · Join the AP’s to the ClearPass Manager

Added Service: The INS Group will post-install test and verify up to 2 devices for each type (tablets/PDAs, handheld scanners, mobile phones, buses, and laptops).

Project Area 4 Aruba AirWave License Configuration (100 devices)

    · Configure, install, activate, and verify licenses

    · Stage and configure basic features

    · Configure advanced features: identity profiles, posture methods, enforcement policies, NAD  

      discovery, RADIUS and AD authentication for 802.1x, role mappings, and snmp/syslog event 

      handling.

Project Area 4 ClearPass Policy Manager 500 Configuration

    · Configure the Aruba ClearPass Policy Manager 500 virtual appliance, per customer requirements

    · Upgrade ArubaOS to the latest 6.5.x.x code version

    · Configure and test ClearPass Guest Portal web based authentication, guest rule ACLs, and the 

      OnGuard agent if required.

Project Area X - Testing Existing Cable

    · Test existing copper/fiber cables and all new copper/fiber cable installed by The

      INS Group. 

Project Area X – Post-Installation Testing

    · Review events and look for issues like mobility roaming events. Observe the Access Tracker

      and Live Monitoring details for any alerts

    · Run a post-installation active wireless survey and review the results

    · Post installation documentation will include switch port and patch panel port mappings,

      drawings, all security info (passwords, PSK's, RADIUS keys), post-install survey results and

      backup configurations of the new WLAN environment.

Project Area X – Post-Project Knowledge Transfer

    · Provide (8) hours of system discussion/discovery to CATA IT Staff

The INS Group has provided GloStream EMR solutions to a wide range of physician and multi physician practices with varying specialties.  Our customers have primarily been located throughout South East Michigan. As a custom network application integration company we’ve found the GloStream product to be highly customizable, with an intuitive developer/user interface. GloStream solutions feature an easy-to-learn and understand user interface, single-click access to patient data and superb voice recognition technology and is built on the Microsoft platform.  GloStream EMR solutions are easy-to-use applications built on an open and standard framework for easily integrating third-party applications and devices.

Following is a scope of work from an INS Group customized GloStream solution for a Multi Physician deployment:

1. Analyze the clients current Infrastructure, both logical and physical

2. Create a detailed BoM

3. Create a project plan and timeline

4. Procure all materials

5. Stage all equipment at the INS Group staging center.

    a. Install, activate, and configure MS Server/SQL Server 2008

    b. Setup and configure seven client workstations with ScanStation, MS Office and SQL 

        CAL’s

    c. Setup and configure six client laptops with MS SQL standard workgroup CAL’s and MS 

        office

    d. Install, activate and configure two full GloStream EMR workstations

    e. Install, activate and configure four partial GloStream EMR workstations

    f. Setup and configure Fujitsu document scanner

    g. Setup and configure six Scanshell card scanners

    h. Setup and configure six Phillips SpeechMike Pro and Dragon Speak software

    i. Setup and configure six Topaz Signature pads

    j. Setup and configure three layer 2/3 switches

    k. Setup and configure one UPS for MS 2008 Server

6. Pre-installation customer systems acceptance test (SAT) at an INS Group Staging 

    Center

7. Post-installation user acceptance test (UAT) after installation at the customers facilities

    to verify proper RF coverage and the network meets all requirements.