1. Physical layer infrastructure upgrades:
2. LAN/WAN upgrades
3. WLAN upgrade
4. Add/replace 32 video cameras and controller
5. Data Center Upgrade
6. UAT/Customer signoff
The INS Group performed an assessment/audit of The Detroit Zoological Society’s IT infrastructure from physical through application layer with three goals in mind:
· To further understand and quantify the DZS’s current level of technical infrastructure
· To recommend changes to improve the efficiency and effectiveness of IT services with
particular focus on optimizing onsite infrastructure and services already paid for.
· To recommend changes to IT governance (planning, prioritization, assessment and
decision-making) to improve the DZS’s collective ability to manage its investment in
The information presented in this report reveals what was found, its impact on DZS operations and our recommended remediation for improved service levels and employee productivity. Our report presents high-level areas of concern and/or modernization opportunities which include hardware and software that may have become obsolete or have exceeded important lifecycle milestones (end-of-sale, end of life, end of support, deployment inconsistencies and possible security vulnerabilities).
This report provides accurate analysis and guidance on standardization and future milestones which may impact hardware and software deployments. Specific information is also included for the areas outlined below:
Scope of the Assessment:
1. Network Electronics Configuration Management/Auditing (aka Block Pointing)
2. DZS Data Backup Policy
3. Capture IOS versions for network electronics
4. Current Physical Network Architecture
5. Server Network Settings
6. Wide Area Network
7. Security (Physical/Logical) & Logging
8. Layer - 2 Topology
9. Layer - 3 Topology - Core Routing
10. IP Addressing scheme/design
11. Network Latency Performance Measures
12. MDF & IDF Location Review
13. QoS settings, MCast Routing settings
14. Performance stats - WAN overhead performance
15. Logical Network Topology – HP Pro Curve Switches
16. Review syslogs and SNMP traps, review current monitoring tool logs
17. Access Control Policies
18. Network Device Backup – Switches only
19. Disaster Recovery
20. DZS Closet Infrastructure Audit
21. Physical Layer Recommendations
22. Data Collection Summary
23. Security & Regulatory Compliance Reporting
o Executive Vulnerability Report
o PCI Compliance Report
o Regulatory Compliance Report – ITIL
24. Network Infrastructure Reporting
o Network Device Inventory Report
o Network Node & Interface Status
25. Network Sonar Wizard
26. Network Top 10
27. Admin 2 Node Details
28. Selected Node (172.16.10.227)
29. Vital Stats (172.16.10.227)
30. Network Latency & Packet Loss Alert Summary/Vital Stats
31. Master Network Switch Port Mapping Inventory by location
32. Additional Areas for Discussion
35. Capacity Planning
36. EoL Review
37. Configuration Backups
38. Network Management
39. Naming Convention
40. Network Diagrams
The INS Group provided advanced network engineering services for WLAN Mesh, WAN, LAN and security Architecture and design development and deployment. This was a PoC project to validate the feasibility both technically and financially to deploy ubiquitous wireless mesh infrastructure throughout a small community. With the ultimate goal to deploy a wireless mesh backbone throughout Oakland County Michigan that would be available to local businesses and the public. Following is the PoC scope for this project:
WLAN & PtP Wireless Bridge Deployment:
1. Deploy RAP (root access point) and seven MAP’s (mesh access point) on telephone poles in a neighborhood near the Top of Troy building.
2. Configure and deploy PtP high bandwidth Cisco 1410 wireless bridges. One side of the bridge is connected with a 100 mg Ethernet connection to the mesh RAP both mounted on a telephone pole. The other side of the bridge is mounted on a mast on the Top of Troy building.
3. Configure and deploy PtP high bandwidth long distance (11 miles) Proxim wireless bridges. One side of the bridge is mounted on a mast on top of the Pontiac Oakland Town Center (17 story bldg), the other side is mounted on a mast on the Top of Troy (25 story bldg).
4. Configure and deploy PtP high bandwidth (1200 feet) Cisco 1410 wireless bridges. One side of the bridge is mounted on a mast on top of the Pontiac Oakland Town Center (17 story bldg), the other side (Cisco 1410 wireless bridge) is mounted on a mast on the MichTel building.
The INS Group competely setup, configured, tested and validated all aspects of this network as seen in the two diagrams on this page.
By request, The INS Group proposes the following project scope and pricing in pursuit of an Indefinite Quantity Indefinite Delivery contract for CATA’s Solicitation (listed above). It is understood that the Period of Performance for this project can be up to one year.
This scope includes: all hardware, engineering services, project management, Owner reviews and installation labor listed herein. Project materials are covered by manufacturer’s initial warranty unless otherwise noted.
Contractor is responsible to deliver the following to the Project Manager:
A. All software
B. Progress Reports
C. Installation Documentation
D. Test Results
E. Certification for each cable installed.
F. Pre and post wireless survey using 802.11ac for voice grade wireless signal
G. Any drawings produced.
H. Training, documentation, installation, support, services, reports, test results, statements of
completion, statements of compliance, etc.
Project Location Information
Project pricing is limited to the services and location indicated in the RFP document. Additional services are available for an additional charge via project Task Orders, as indicated in the RFP.
Project Area 1 – Cabling (all as needed)
· Furnish and Install Cat6 (Plenum/Non Plenum) Rated cable
· Furnish, Install and terminate surface mount biscuits, faceplates, and Cat6 jacks
· Furnish and Install Cat 6 patch cords
· Provide cable supports (bridle rings, j-hooks) as required
· Test all category 6 cables to industry standard
Project Area 2 - Fiber Installation
· Furnish and Install OM3 fiber (single or multi-mode) 10 gig capable
· Furnish and Install Innerduct, if needed
· Furnish and Install fiber connectors, SC terminations
· Furnish and Install Fiber Patch panels with coupler housings
· Furnish and Install Fiber patch cables
· Test all fiber with OTDR and Power Meter
· Furnish and Install Supports for Fiber Installation
Project Area 4 Wireless AP Configuration
· Configure (55) Aruba instant IAP-225-US wireless access points per customer requirements
· Configure (12) Aruba IAP-275-US outdoor access points per customer requirements
· Verify that the running Aruba OS is upgraded to 6.5x or later to be consistent across the entire
· Verify the configuration, IAP and radio inventory
Project Area 4 Wireless AP Installation
· Mount (50) Aruba indoor and (10) outdoor access points per survey
o The INS Group has been told that (5) indoor and (2) outdoor access points are to be configured
· Utilize mounting kits provided by CATA
· Connect access points to provided cabling via surface mount biscuits and patch cords
· Furnish and Install Cat6 patch panels
· Furnish and Install supports
· Test category 6A cables
· Furnish and Install patch cables at each end
· Owner to provide Gigabit PoE ports in MDF’s for new APs and power (as needed)
· Uninstall and return to CATA all (12) access points currently in use
· Configure and test the various required WLAN’s with their specific security settings
· Join the AP’s to the ClearPass Manager
Added Service: The INS Group will post-install test and verify up to 2 devices for each type (tablets/PDAs, handheld scanners, mobile phones, buses, and laptops).
Project Area 4 Aruba AirWave License Configuration (100 devices)
· Configure, install, activate, and verify licenses
· Stage and configure basic features
· Configure advanced features: identity profiles, posture methods, enforcement policies, NAD
discovery, RADIUS and AD authentication for 802.1x, role mappings, and snmp/syslog event
Project Area 4 ClearPass Policy Manager 500 Configuration
· Configure the Aruba ClearPass Policy Manager 500 virtual appliance, per customer requirements
· Upgrade ArubaOS to the latest 6.5.x.x code version
· Configure and test ClearPass Guest Portal web based authentication, guest rule ACLs, and the
OnGuard agent if required.
Project Area X - Testing Existing Cable
· Test existing copper/fiber cables and all new copper/fiber cable installed by The
Project Area X – Post-Installation Testing
· Review events and look for issues like mobility roaming events. Observe the Access Tracker
and Live Monitoring details for any alerts
· Run a post-installation active wireless survey and review the results
· Post installation documentation will include switch port and patch panel port mappings,
drawings, all security info (passwords, PSK's, RADIUS keys), post-install survey results and
backup configurations of the new WLAN environment.
Project Area X – Post-Project Knowledge Transfer
· Provide (8) hours of system discussion/discovery to CATA IT Staff
The INS Group has provided GloStream EMR solutions to a wide range of physician and multi physician practices with varying specialties. Our customers have primarily been located throughout South East Michigan. As a custom network application integration company we’ve found the GloStream product to be highly customizable, with an intuitive developer/user interface. GloStream solutions feature an easy-to-learn and understand user interface, single-click access to patient data and superb voice recognition technology and is built on the Microsoft platform. GloStream EMR solutions are easy-to-use applications built on an open and standard framework for easily integrating third-party applications and devices.
Following is a scope of work from an INS Group customized GloStream solution for a Multi Physician deployment:
1. Analyze the clients current Infrastructure, both logical and physical
2. Create a detailed BoM
3. Create a project plan and timeline
4. Procure all materials
5. Stage all equipment at the INS Group staging center.
a. Install, activate, and configure MS Server/SQL Server 2008
b. Setup and configure seven client workstations with ScanStation, MS Office and SQL
c. Setup and configure six client laptops with MS SQL standard workgroup CAL’s and MS
d. Install, activate and configure two full GloStream EMR workstations
e. Install, activate and configure four partial GloStream EMR workstations
f. Setup and configure Fujitsu document scanner
g. Setup and configure six Scanshell card scanners
h. Setup and configure six Phillips SpeechMike Pro and Dragon Speak software
i. Setup and configure six Topaz Signature pads
j. Setup and configure three layer 2/3 switches
k. Setup and configure one UPS for MS 2008 Server
6. Pre-installation customer systems acceptance test (SAT) at an INS Group Staging
7. Post-installation user acceptance test (UAT) after installation at the customers facilities
to verify proper RF coverage and the network meets all requirements.